Win in the experience economy by differentiating and growing your business and delivering exceptional customer experiences.
Product Overview
The customer experience suite SAP® C/4HANA brings together customer data, experiential and operational data, and the power of intelligent technologies across sales, marketing, commerce, and service to deliver engaging and trusted experiences in the moments that matter most to your customers. Time to market is a critical differentiator in the Experience Economy: organizations are expected to deliver personalized experiences consistently and to innovate accordingly under tight deadlines. Recognizing the need for speed and ease in integrating and extending new applications, SAP introduced SAP C/4HANA Foundation, a new self-service tool that enables system administrators and developers to implement our cloud solutions conveniently and quickly.
Improve your customer experience management with SAP C/4HANA. Build a connected customer journey based on empathy and trust with SAP C/4HANA, a suite of five industry-leading cloud solution portfolios, and SAP C/4HANA Foundation to help your business innovate, integrate, and be agile:
Product Demo
Creating trusted, personalized and connected customer experiences with SAP C/4HANA This overview video introduces you to SAP C/4HANA, our customer experience suite. The video explains how the suite helps you to connect business processes across sales, service, marketing, e-commerce, and customer management to create a trusted and personalized customer journey to win in the experience economy. Learn how the customer experience suite SAP® C/4HANA brings together customer data, experiential and operational data, and the power of intelligent technologies across sales, marketing, commerce, and service to deliver engaging and trusted experiences in the moments that matter most to your customers.
Key Benefits
Automatically deployed to all SAP C/4HANA customers free of charge, SAP C/4HANA Foundation includes:
♦ A single entry point for administrators and developers, providing a single view of implemented solutions and subscriptions and an overview of all entitlements (subscribed applications)
♦ A console that enables administrators to authenticate new users, manage user authorizations, and adopt them as roles change
♦ Extensibility options – delivered through SAP Cloud Platform Extension Factory and project “Kyma” – providing administrators and developers tools to overcome the challenges that come with a fragmented IT infrastructure with products from different vendors