How Al Burj Holding Enhanced Service Excellence with SAP Business One on HANA and WMS Middle East
Al Burj Holding
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Website |
www.alburj.ae |
|---|---|
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Industry |
Service |
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Employees |
500-1000 |
Empower smarter decisions, real-time visibility, and service-driven growth with trusted ERP expertise from WMS Middle East.
About the Customer
Al Burj Holding is a service-focused organization committed to continuous growth and delivering exceptional, customer-centric experiences. Operating in a highly competitive environment, the company recognized the need for a modern technology platform capable of improving operational transparency, enabling faster decision-making, and supporting long-term scalability.
To achieve this vision, Al Burj Holding partnered with WMS Middle East to implement SAP Business One on HANA, creating a connected digital foundation designed to enhance service quality, streamline reporting, and strengthen intercompany collaboration across the group.
Business Challenges
Before implementing SAP Business One on HANA, Al Burj Holding faced several operational limitations:
Transactions requiring live integration with government entities created complexity and delays in service delivery.
Reporting and analytical insights were not available in real time, limiting responsiveness and informed decision-making.
Managing intercompany consolidation across multiple entities was difficult without a unified system.
These challenges affected operational speed, visibility, and the organization’s ability to consistently deliver high-quality, customer-focused services.
How WMS Middle East Delivered the Solution
Step 1: Understanding Operational and Integration Needs
WMS Middle East evaluated government transaction workflows, reporting requirements, and intercompany structures to design a scalable ERP strategy aligned with service excellence goals.
Step 2: SAP Business One on HANA Implementation
The solution enabled:
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Real-time reporting and analytics for faster, data-driven decisions
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Seamless integration capabilities to support government-related transactions
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Efficient intercompany consolidation across all group entities
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Improved operational visibility and service responsiveness
Step 3: Training, Optimization, and Ongoing Support
Comprehensive enablement and continuous technical support ensured smooth adoption, optimized performance, and sustainable long-term value.
Smarter, Data-Driven Decision-Making
Access to real-time insights allows leadership to make faster and more accurate strategic and operational decisions.
Faster and More Responsive Service Delivery
Real-time system visibility enables prompt client service and improved customer satisfaction across all service areas.
Unified Intercompany Transparency
End-to-end visibility of daily transactions across group companies strengthens coordination, reporting accuracy, and organizational control.
Customer Experience & Business Impact with SAP Business One
"SAP Business One on HANA has enabled us to deliver more professional, responsive, and customer-focused services across our organization. Real-time visibility, stronger reporting, and seamless intercompany coordination have significantly improved the way we operate and support our clients. This enhanced transparency allows us to respond faster to business needs while maintaining consistent service quality across all entities."
"With the support of WMS Middle East and the capabilities of SAP Business One, we are now better positioned to grow, maintain service excellence, and continue standing out in a competitive industry."
FAQs: SAP Business One Transformation at Al Burj Holding
Why did Al Burj Holding implement SAP Business One on HANA?
To achieve real-time reporting, improve government transaction integration, and streamline intercompany consolidation for better service delivery.
How did WMS Middle East support the transformation?
WMS Middle East analyzed operational requirements, implemented the ERP system, enabled integrations, and provided training with ongoing support.
What key improvements were achieved after implementation?
The company gained faster decision-making, improved service responsiveness, and clear visibility across intercompany operations.
Can SAP Business One manage intercompany consolidation effectively?
It provides real-time analytics, operational transparency, and scalable processes that enhance efficiency and customer satisfaction.
Does SAP Business One support integration with external or government systems?
Yes. The system offers unified financial visibility and streamlined consolidation across multiple business entities.
Can SAP Business One support business growth and expansion?
SAP Business One provides flexible integration capabilities that enable secure and efficient transaction connectivity.
Is SAP Business One scalable for future growth?
Absolutely. The platform supports expanding operations, increasing transaction volumes, and evolving business needs.
What makes WMS Middle East a trusted SAP partner?
Their deep implementation expertise, integration knowledge, and long-term support ensure measurable business value and smooth ERP adoption.
